Privacy Policy

Last Updated: March 1, 2026

At The Dispensary, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or register for our loyalty program
• Place an order for pickup
• Sign up for our newsletter or marketing communications
• Contact us with inquiries or feedback
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Date of birth (for age verification)
• Government-issued ID information (for verification purposes)
• Payment information (processed securely through third-party processors)

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and time spent
• Referring website addresses

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze trends, and administer the Site. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Verifying your age and identity
• Communicating with you about orders, promotions, and updates
• Improving our website and services
• Personalizing your experience
• Complying with legal obligations
• Preventing fraud and ensuring security

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area, our legal basis for collecting and using your personal information depends on the information and context. We typically rely on:

• Performance of a contract (e.g., processing orders)
• Your consent (e.g., marketing communications)
• Legal obligations (e.g., age verification requirements)
• Legitimate interests (e.g., improving our services)

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Third-party vendors who assist with payment processing, email delivery, and analytics
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information may be retained for legal and accounting purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your information
• Correction: Update inaccurate information
• Deletion: Request deletion of your information
• Objection: Object to processing based on legitimate interests
• Restriction: Restrict processing in certain circumstances
• Portability: Receive your information in a structured format

To exercise these rights, please contact us at privacy@thedispensarymd.com.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell information)
• Non-discrimination for exercising your rights

To make a request under CCPA, please email privacy@thedispensarymd.com.

9. Children's Privacy

Our Site is not intended for individuals under 21. We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us immediately.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

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